ICS Services
Innovative Care Systems, Inc. (ICS) is a third party administrator of all aspects of leaves of absence and group disability claims. We deliver complete solutions to improve productivity, control costs and reduce the administrative burden for employers.
ICS Services
- Leave of Absence Management
- FMLA (federal and state) policies
- All Employer specific leave policies
- Premium billing and collection
- Disability Claims Management
- Short-term disability plans – insured and self-insured
- California Voluntary Disability plans (VDI)
- Private or self-insured State Disability Insurance plans
- Paid Family Leave
The Value to Employers
- Reduce legal exposure and regulatory compliance costs with documented policies and processes, scripted intake, and a complete record of actionable information for employee discipline, termination or litigation
- Improve employee satisfaction with a single point for all leaves to start job protection, benefit payment and continuation of health benefit processes
- Prevent disabilities by encouraging employee health accountability by channeling to wellness, disease management and health plan services
- Identify appropriate interventions to improve health care cost and quality through coordinated data analysis
- Address inconsistencies in service and free internal Human Resources staff from administrative tasks
ICS Commitment
- Flexibility to adapt to unique needs
- Applying innovative strategies to issues facing employers today
- Superior customer service and responsiveness
- Systems provide information but it’s our expertise that provides guidance
- Our service philosophy empowers our employees to deliver on our promises
- Information - not just data, but information that allows you to make decisions
- Process coordination and consistent employee messaging across all vendors for improved employee health and productivity
- Flow mapping of all leave types inclusive of health management services
- Life Event Matrix coordination of vendors
- Seamless coordination with long-term disability (LTD) and workers’ compensation
CONTACT US
If you would like to speak to one of our sales specialists for an assessment, please complete the online form. Alternatively, you can call us at 800-965-1444 extension 1440 or email us at sales@innovativecaresystems.com.
